New Quality Control Pipeline & Lots of fixes!
We’ve implemented a new QC Pipeline to give you more control over product quality before and after delivery. • Production QC: Our Production Facilities upload detailed photos of the finished product for review before it ships. • Post-Production QC: If something goes wrong after delivery, you can open a Post-Production QC Ticket and request a replacement.
- Highlights
- 📸 Review product photos before shipment
- 🔁 Request a replacement if a print arrives damaged or incorrect
- 📋 View a product’s quality history
- 🎨 Product approval no longer publishes your listing automatically in your 3DAPI store.
- 🎨 Copy material settings between products
- Fixed
🎨 Approval no longer publishes your listing for you
Getting a design approved no longer publishes the listing as a side effect. Publishing stays your decision.
- Fixed
📦 Unlisted products available in the no profit picker
Unlisted products are no longer hidden when you are picking items for a no profit order.
- New
💬 Answer questions from our Production Facilities
Production Facilities can now ask you for clarification on an order and you can reply in the same thread. No more guessing what a facility needs before they start printing.
- New
🔁 Ask for a replacement when a print arrives wrong
If something is not right with what you received, you can now request a replacement order and choose what went wrong. It replaces the old Report Issue button.
- New
📋 Look back at a product's quality history
Products now have a quality control history tab so you can see how previous prints of the same item turned out. Available on paid plans.
- New
🎨 Copy material settings between products
You can now copy a product's material configuration onto another product instead of setting it up again by hand.
- New
📸 Photo checks before your products ship, and request a replacement if your print arrives damaged or incorrect
For the first five orders a Production Facility has to photograph the products and get them approved before it can ship. You see each product before it leaves the workshop and can flag anything that is not right for a reprint. If something does arrive damaged, you can ask for a replacement on a delivered order, choose which items and how many, and we rule on it and arrange the reprint.
quality